Service request

You need to give us a call if…

  • Your paper jams consistently
  • Error codes are displayed that are reoccurring or on all the time
  • There are image quality issues such as lines, fuzzy print, or splotches
  • A maintenance kit installation is required
  • Your printer can’t print even after checking the cables
  • There are unusual noises while printing
To help you get your printer back working again as fast as possible there are a few things you can provide that can help us diagnose and repair your printer.
  • When you call or e-mail us please provide the make and model number of the printer.
  • Please be ready to state the problem and/or any error codes that are displayed
Wenatchee
12 N. Wenatchee Ave
Wenatchee, WA
509.663.6311 • 1.800. 219.2679
Omak
10 N. Main St.
Omak, WA
509.826.5804 • 1.800.219.2679